Privacy Policy

1. Introduction

Strengthwrist ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy sets out the basis on which we process any personal data we collect from you, or that you provide to us.

Please read this policy carefully to understand our approach to your personal data. By using our website, you acknowledge that you have read this policy.

2. Who We Are

The data controller responsible for your personal information is Strengthwrist, a provider of educational focus performance training programmes based in the United Kingdom.

• Trading name: Strengthwrist
• Company registration: 12345678 (England & Wales)
• Address: 18 Kirkgate, Wakefield WF1 1SS, United Kingdom
• Telephone: +44 1924 562 437
• Email: online@strengthwrist.world
• Website: https://strengthwrist.world

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data You Provide Directly

• Contact form submissions: name, email address, and the content of your message when you use our contact form.
• Programme enquiries and consultations: additional information you choose to share during consultations or correspondence, such as your professional background, goals, and relevant context.
• Purchase information: name, email address, and billing details when purchasing educational products or programmes.

3.2 Data We Collect Automatically

• Cookies and similar technologies: technical data about your browsing session and device, as described in our Cookie Policy.
• Log data: standard server log information including IP address, browser type, pages visited, and timestamps, collected automatically when you visit our website.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent (Article 6(1)(a) UK GDPR): where you have given clear consent, for example by ticking the GDPR consent checkbox on our contact form, or by accepting non-essential cookies.
• Contract (Article 6(1)(b) UK GDPR): where processing is necessary to fulfil a contract with you, such as delivering a programme you have purchased.
• Legitimate interests (Article 6(1)(f) UK GDPR): where processing is necessary for our legitimate interests in operating our business, provided those interests are not overridden by your rights. For example, maintaining basic server logs for security and performance purposes.
• Legal obligation (Article 6(1)(c) UK GDPR): where we are required to process your data to comply with a legal obligation.

5. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted through our contact form
• To deliver purchased programmes and educational products
• To conduct consultations and provide agreed services
• To send relevant programme-related communications you have requested
• To improve the functionality and content of our website
• To comply with applicable legal and regulatory obligations
• To maintain records for accounting and administrative purposes

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

6. How We Share Your Data

We do not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers: trusted third-party providers who assist us in operating our website or delivering our services (e.g. email delivery services, payment processors), who are contractually bound to process data only on our instructions.
• Legal requirements: where we are required to disclose data to comply with a court order, legal obligation, or regulatory authority.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction, subject to continued compliance with this policy.

7. International Data Transfers

We aim to keep your data within the United Kingdom. Where any service provider is based outside the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, such as the use of standard contractual clauses or transfer to countries with an adequacy decision.

8. How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, subject to legal and regulatory obligations:

• Contact form enquiries: up to 12 months from the date of last correspondence
• Programme and purchase records: up to 7 years in accordance with UK accounting and tax obligations
• Consent records: for as long as the related consent remains active, plus a reasonable period thereafter
• Website log data: up to 90 days

9. Your Rights Under UK GDPR

Depending on the circumstances, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data where there is no legitimate reason for us to continue processing it
• Right to restriction: to request that we restrict processing of your data in certain circumstances
• Right to data portability: to receive your data in a structured, commonly used, machine-readable format where processing is based on consent or contract
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes
• Rights related to automated decision-making: not to be subject to solely automated decisions that significantly affect you

To exercise any of these rights, please contact us at: online@strengthwrist.world. We will respond within one calendar month of receiving your request.

10. Security Measures

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• HTTPS encryption for all data transmitted between your browser and our website
• Access controls limiting data access to authorised personnel only
• Regular review of our data handling practices and security measures
• Secure storage of data with appropriate backup procedures

While we take these precautions, no transmission over the internet or electronic storage system is entirely secure. We cannot guarantee absolute security.

11. Cookies

Our website uses cookies and similar technologies. Full details of the cookies we use, their purpose, and how to manage your preferences are set out in our Cookie Policy.

12. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and we encourage you to review their privacy policies before providing any personal data.

13. Children's Privacy

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The "last updated" date at the top of this page will be revised accordingly. Continued use of our website following any changes constitutes acceptance of the revised policy.

15. How to Complain

If you have concerns about how we handle your personal data, we ask that you contact us in the first instance at: online@strengthwrist.world

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

• Website: ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

16. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us: