Let’s talk about your training

We aim to respond to all enquiries submitted via the contact form within one working day (Monday to Friday, 9am to 5pm GMT). Enquiries submitted over the weekend will typically be answered on the following Monday.

Yes, entirely. The initial consultation is a structured 30-minute conversation to help us understand your goals and help you understand how our programmes work. There is no obligation to proceed and no charge regardless of the outcome.

Absolutely. You can describe your current situation in the message field and we will suggest the most appropriate programme format in our reply. Alternatively, the free consultation is specifically designed to address this question in detail.

Our consulting and personalised plan sessions are delivered via video call and are therefore available to participants outside the UK. Educational products are fully digital and available internationally. Some arrangements may differ for time zones — please mention your location in your enquiry.

Refund requests should be submitted by email to the address listed on this page. Please include your order reference and the reason for your request. Full details of eligibility criteria and timeframes are set out in our Refund Policy.